IT Services
Whether you need to build an IT infrastructure from scratch or update existing technology, CG Tech Services has the experience and expertise necessary to get your systems up and running quickly, with as little disruption as possible. We support Windows and Macintosh environments, and can integrate both platforms so that they work together seamlessly.
Working onsite and remotely, we handle everything from wiring to network set-up to equipment recommendation, purchasing, installation, and configuration. Once installation is complete, we continue to strengthen your infrastructure by providing several support packages.
Networking and Mobile Computing
Technology and its benefits to improve your organization's productivity has certainly come a long way. High-Speed, secure networking has evolved beyond the Local Area Network to Wide Area Networks, the Internet, Smartphones, PDA's, and beyond.
Local or Remote? Wired or Wireless?
Your ability to remain continually connected is now a reality whether spending time at home, traveling for business, or on vacation. You and others in your organization can increase responsiveness to your clients in our fast-paced world simply by allowing this type of accessibility
Speed and Security
With the promise of global connectivity comes the need for speed on your internal network and hardened security requirements. Our solutions are designed to maximize your ability to give your staff access to their resources quickly and securely.
Home Office, Branch Office, or Coffee Shop?
Remote locations need a continuous, stable, and secure connection. A Secure VPN provides an inexpensive, secure and reliable method to connect
Smartphones, Laptops, Netbooks, Tablets, and Slates
For the ultimate answer in staying connected, mobile devices are the way to go. Let us show you how to get the flexibility you need take your connectivity needs to the next level.
Disaster Recovery and Business Continuity Planning
Statistics show that on average, over 70% of businesses that do not have a Disaster Recovery Plan go out of business after a major loss like a fire, a break-in, a storm, or sabotage
A Good Plan Increases Your Chances of Recovery
There is no reason a temporary setback should turn into a permanent failure - if you protect your organization before disaster strikes. The first step is to create a Disaster Recovery, or Business Continuity Plan. We can help you get started right away. We will put together a comprehensive plan for your entire organization, considering key components crucial to your recovery, and establish a formal process to be followed to restore your business continuity when a disaster occurs.
Your Disaster Recovery Plan will be a comprehensive, step-by-step process for you and your staff to follow, covering such items as contacting your local authorities and insurance carriers, re-establishing phone service, sourcing equipment, restoring data, and all essentials needed to restore your organization's operational capability
Voice Over IP (VoIP) Services
Thinking about a new Phone System? Let us share with you the benefits of VoIP, and introduce you to features such as Unified Messaging - where all of your voicemails are forwarded to your email for the ability to retrieve and forward messages to and from anywhere to anyone. There's also a feature called "Find Me, Follow Me" where your calls can ring at your office, then your cell phone, then your home office, or your hotel room while you're traveling - always maintaining the appearance that you are available to your clients.
Maximum Accessibility
One of our clients' favorite features is the ability to record phone calls and conferences, then email them to individuals that could not attend. There is software we can install which will allow you to place and receive calls directly from your Internet-connected laptop, anywhere in the world. Imagine receiving a call on your laptop from someone that dialed your office extension!
Voice Services
Today's businesses and organizations have access to a seemingly endless array of local and long distance calling plans and options. With all the choices available, how can you be sure your current plan gives you the most value for your money? Is it worth the time and effort to switch providers or plans? Do you really need all those calling features?
Vendor Management
Improve productivity and focus on running your organization by unloading the burden of dealing with multiple tech vendors who spend more time pointing th finger at the other vendor than resolving an issue. Why deal with it? Instead, hand of the hassle to us. We speak their language and know when they're not doing everything they can to get your services up and running again. Let us work deal with the vendors while you stay focused on producing revenue.
Reap the benefits of a single point of contact...
Think of the productivity you will gain on an organization-wide level by allowing us to be your single point of contact for all of your technology vendors. The days of keeping up with all of the vendors for your phone systems, computer equipment, network scanners, copiers, faxes and all of your line of business applications every time there is a problem are gone. With our Vendor Management Program, you will only need to delegate the issue to us, and we will manage all vendor issues to resolution for you, no matter what they are, and no matter the number of vendors involved.
CG Tech tells me where they are in the troubleshooting
and resolution process and keeps me appraised of progress or
setbacks. They have quickly resolved issues where others gave up.”
– Becky Pendleton Reid, Vice President, The Cereghino Group